Login API service degradation

Incident Report for Sysdig US-West-2

Resolved

This incident has been resolved.
Posted Dec 20, 2023 - 21:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 20, 2023 - 21:42 UTC

Update

Further action is needed for a full resolution, we are in the process of releasing an additional change
Posted Dec 20, 2023 - 21:10 UTC

Update

A fix has been released, we are in the process of validating it.
Posted Dec 20, 2023 - 20:41 UTC

Update

We are in the process of testing and validating our fix
Posted Dec 20, 2023 - 19:58 UTC

Update

Major contributing factor has been confirmed and we are working on a fix
Posted Dec 20, 2023 - 19:10 UTC

Update

We have identified a potential contributing factor and we are in the process of confirming our hypothesis
Posted Dec 20, 2023 - 19:02 UTC

Update

We are continuing to investigate this issue.
Posted Dec 20, 2023 - 18:45 UTC

Investigating

We are experiencing service degradation limited to a reduced set of customers in Sysdig Monitor and Secure who are having difficulties to login
Posted Dec 20, 2023 - 18:15 UTC
This incident affected: Sysdig Monitor and Sysdig Secure.
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